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Tourist Police

by Docko
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Tourist police assistance is available to international visitors at major tourist attractions, not only to prevent crime, but also to provide tour information and resolve any inconvenient issues. If you experience any misconduct or discrimination as a tourist, ask for help from the officers wearing navy jackets and black berets.

Tourist Police Roles

Provide assistance with inconveniencesFacilitate in handling any inconvenient experiences that may occur at tour sites.
Offer tour information and interpretation assistanceInterpretation service is available in English, Japanese, Chinese, and Spanish.
Enforce law and orderPrevent and control misconducts such as overcharge on services and/or merchandise, operation of illegal taxis and call vans, and other acts of discrimination against tourists.

Tourist Information Centers (TIC)

By visiting any of the following Tourist Information Centers in person or calling the 1330 Travel Hotline directly, anyone can receive a friendly assistance from the tourist police officers.

1330 Travel Hotline: +82-2-1330 (Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, Malay)

Myeong-dong Street TICLocation: 14, Myeongdong-gil, Jung-gu, Seoul (In front of Myeong-dong Underground Shopping Center Exit 15 across from Lotte Young Plaza)Operating hours: 10:00-22:00 (Open all year round)
Hongdae TICLocation: 365-28, Seogyo-dong, Mapo-gu, Seoul (Public Parking Lot no. 1 located near KT&G Sangsangmadang HongdaeOperating hours: 10:00-21:00 (Open all year round)
Dongdaemun TICLocation: 275, Jangchungdan-ro, Jung-gu, Seoul DootaEntranceOperating hours: 10:00-21:00 (Open all year round)
Itaewon TICLocation: 34-2, Itaewon-dong, Yongsan-gu, Seoul (Inside Noksapyeong Park)Operating hours: 10:00-18:00 (Open all year round)
Busan Nampo-dong TICLocation: 39-7, Nampo-dong 5-ga, Jung-gu, Busan BIFF SquareEntranceOperating hours: 10:00-20:00 (Open all year round)
Incheon Int’l Airport TICLocation: 272, Gonghang-ro, Jung-gu, Incheon (Passenger Terminal Traffic Center booth no. 358 on B1F in Incheon International Airport Terminal 1Operating hours: 09:00-22:00 (Open all year round)

Tourist Police Patrol Areas

SeoulMyeong-dong, Itaewon Special Tourist Zone, Namdaemun Market, Insa-dong, Hongdae, Dongdaemun Shopping Complex·Dongdaemun Shopping Town
BusanHaeundae Beach, Gwangalli Beach, BIFF Square, Gwangbok-dong
IncheonIncheon International Airport, Songdo, Incheon Chinatown

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